At Fred and Pickles, we collect personal information when opening your account and processing your orders, as do other retail websites.

To be eligible to purchase from Fred and Pickles and enter into and form a contract with us, we need to collect the following information:

• Your name – so we know who you are.

• Email address – to contact you with order confirmation, despatch confirmation and offers and promotions.

• Delivery address – so you can receive your lovely purchase!

• Date of birth  - you need to be over 18 years of age to purchase online from us.

• Telephone number – to contact you only in the rare event of a delivery issue.

• Credit card details - we only ask for these when you place an order.

You then need to set up your own user name and password to access your account.

By making an offer to buy a product, you specifically authorise us to transmit information (including any updated information) or to obtain information about you from third parties from time to time, including but not limited to, your debit or credit card number or credit reports, to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions. Please note we only provide these companies with the information they need to know to ensure your privacy is protected. These companies are prohibited from sharing your information with any companies other than Fred and Pickles.

Fred and Pickles take online security very seriously. However, we cannot guarantee the security of any data you disclose online. All reasonable endeavours have been made to ensure that all transaction information is encrypted and secure.

We may also use certain information for statistical and survey purposes. We may obtain information about your use of our site to help us develop and improve it further.

If you do not want to receive offers and promotions/newsletters you can unsubscribe by clicking on the ‘unsubscribe’ link on the bottom of the email.
If you have questions about your personal data or our privacy policy, please contact us on 0208 675 4798 or at [email protected] or write to us at:

Fred and Pickles Ltd,
46 Rossiter Road,
London,
SW12 9RU.

Use of third party sites

We may include third party links on our website. Each site has independent privacy policies, so we do advise you to review these when you visit each site. Please note we do not have any control over the content and service of the third party sites, therefore we can’t accept any responsibility or liability for these policies or for any problems that you may encounter.

Cookies

Fred and Pickles use cookies (electronic tags) to monitor your browsing and buying habits on our website, for example, which pages you visited, and whether that page was purchased from. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit Fred and Pickles, by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.